The types of documents required for identity verification may vary depending on where you’re sending money from, and how much you send. This is because each country you can send from has different laws that we must abide by.

For UK 🇬🇧 Customers

We accept these documents to verify your identity:

  • Passport (photo page only)

  • National ID card (except Kenyan National ID cards - for now)

  • Driver’s license

  • BRP - British Biometric Residence Permit

For EU 🇪🇺 Customers

We accept these documents to verify your identity:

  • EU issued Passport

  • Driver's license

  • National ID

  • Blue Card

  • Residence card

  • Foreign Passport with Visa

For US 🇺🇸 Customers

We accept the following documents depending on the verification checks; 

General Identity Verification;

  • State-issued driver's license

  • Driver's Permit

  • State ID card

  • Military ID

  • Military dependent's ID

  • Passport (both pages)

  • Passport Card (front and back of card)

  • Social Security Number (Only the last four digits)

  • Individual Taxpayer Identification Number (ITIN)

To ensure a smooth verification process, kindly ensure that your documents meet the following requirements.

  • Only clear photos or PDFs are accepted, not screenshots or scans.

  • All four corners of the document must be visible and the required information must be clearly displayed.

  • All documents must be current. Expired IDs cannot be accepted and bills or statements must have been issued within the past 60 days.

  • For photo IDs, please send images of the front and back.

  • If the document has a signature requirement, it must be hand-signed. We cannot accept electronic signatures (with the exception of leases, where electronic signatures are acceptable).

  • Temporary IDs and P.O. Box addresses are not accepted.

Please note that protecting your information is very important to us. All data, financial details, or documents you give us are stored securely, encrypted, and kept private as per our privacy policy.

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