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Account Verification for US 🇺🇸 Customers
Why do I need to enter the last 4 digits of my Social Security Number (SSN)?
Why do I need to enter the last 4 digits of my Social Security Number (SSN)?
Updated over a week ago

US federal law requires financial institutions like NALA to obtain the last four digits of your social security number (SSN). Our banking partner then verifies this information to confirm your identity.

As a financially regulated company, we are required by law to know exactly who has accounts with us. This is known as 'Know Your Customer’ (KYC) or 'Customer Due Diligence' (CDD) in the banking world. It helps us to prevent fraudulent activities, such as money laundering, and ensure the safety of our customers' funds.

Please note that;

  • In rare cases, we will be required to ask for your full SSN number or a picture of your signed SSN document. This is only if we are not able to successfully verify you by the last four digits of the SSN number you have provided.

  • Your SSN will not be shared without your permission, except as required by US law.

  • Your SSN will only be used to verify your identity. This will not affect your credit score in any way.

  • Your SSN is encrypted and transmitted to us via a secure (TSL) connection. Your SSN is never processed outside of the USA.

Protecting your information is very important to us. All data, financial details, or documents you give us are stored securely, encrypted, and kept private as per our privacy policy.

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