Your card requires 3D-secure so as to ensure that your payments are safe and that they can only be authorized by you. Simple as that.

3D-secure is a feature put in place for security reasons and requires customers to have an additional layer of authentication when making a payment.

3D-secure is completed when a bank redirects the customer to the bank's website so that they are able to enter the password associated with their card. In some cases, the customers could be required to enter a code sent to them by the bank in order to complete 3D-secure.

3D-secure is a requirement for card payments in Europe but is optional in other regions. At NALA, we currently only accepted payments authorized using 3D secure.

This is put in place as an additional measure of protection for our customers so that they are able to make safe and secure payments on the app. 🔐