At NALA, we understand that every customer has unique needs, which is why we offer customised transaction limits to fit your specific requirements.

If you ever reach or need to exceed your current limits, don't stress. You can easily request to increase them through in-app chat (Mama NALA) or email (mamanala@nala.com).

We may ask for some additional information, such as the purpose of your transfer and the source of funds. This information helps us to ensure that the limits we set for you are the best fit for your needs and also helps us in the fight against money laundering and keeping everyone's money safe. 👍

Rest assured that our Privacy Policy protects any information you provide to us through our app or website and will always be kept safe and secure.

Reviewing and approving limit increase requests typically takes 48-72 hours during business days. So don't hesitate to reach out if you need to send more money 😊