NALA

Sending Money 💸

Transaction Limits

What are the NALA transaction limits?

What are the NALA Limits?

What are the transaction limits for mobile money recipient accounts?

Limits for Mobile Money

How do the daily, monthly, and annual NALA transaction limits reset?

How do the NALA transaction limits reset?

Monitoring my Limits

An explanation of the 2.5% government bonus for remittances to Bangladesh

How does the Bangladesh government incentive work?

Transaction Questions

How long does it take to send my money?

How Long does a Transaction Take?

Why is my transaction taking so long?

Why is my Transaction taking Longer?

Why is there a fee when sending money to a bank account?

How can I check the fee when sending money to a bank account?

Will my recipient be charged for receiving the money I send using Nala?

How much does it cost to add funds to my NALA wallet?

Why has a fee been added to my transfer to India? 🇮🇳

Why has a fee been added to my transfer to Pakistan? 🇵🇰

Small transfer fee for users in the US 🇺🇸

Why is there a fee when sending small transfers?

Small transfer fee for users in the UK 🇬🇧

Small transfer fee for users in the EU 🇪🇺

Fee Structure

How to send money to a mobile money account with NALA.

Sending to Mobile Money

How do I send money to bank accounts?

How to send money to a business bank account

How do I send money from the EU to bank accounts?🇪🇺

Sending to Banks

Why do I need to enter the full recipient details?

Notification will be received by my beneficiary once I send funds

How does the person I'm sending to receive their money?

How will the person I'm sending money to know when it arrives?

Your Recipients

Banked, Banked transfers, Using Banked, Paying through Bank transfers in EU

Paying for Transactions via Bank Transfer in EU 🇪🇺

Paying via Bank Transfer

Can I pay using a credit card on the NALA app?

Example: can I use a USD card when sending from the United Kingdom?

Can I use a card that is not in the primary currency of my country of registration?

Paying with your card

Use Apple Pay to send money with NALA. Learn how it works, which cards are accepted, supported countries, fees, and FAQs.

Send Money with Apple Pay on NALA – How it Works & Fees

Paying with Apple Pay

Why does my card require 3D-Secure when making payments?

What should I do if I'm trying to send money but my card is not 3D Secure (3DS) enabled?

Something's wrong with my Transaction

This article outlines what happens when a transfer has failed or is unsuccessful.

Why was my transfer not delivered?

Why did my transaction fail?

What happens when my transfer fails?

My transaction failed. What's next?

I accidentally sent money to the wrong recipient account or money. Can I get a refund for my payment?

Cancelling transactions

How long will my refund take?

Refunds

Will my transfer be delivered if I enter the wrong recipient name?

Detailed information about the criteria required for a reversal request and our timeframes for requests across different receiver countries

Reversal Requests & Timelines for fraudulent transfers

Wrong recipient

What if the person I'm sending to has not received the money?

Delayed payment

Supported Sending Countries

Which countries can I send money from?

Why can't I send money from Africa/Asia?

Why can't I send money from Africa?

Which🇵🇭 Philippine banks can I send to?

Send money to Rwanda instantly with NALA. Transfers to MTN, Airtel, and Tigo mobile wallets are fast, secure, and affordable — available from the UK, EU, and US.

🇷🇼 Sending Money to Rwanda with NALA

Transfer money to Senegal, send money from UK to Senegal, send to Wave Senegal, Orange Money Senegal, instant mobile money transfers Senegal, low-fee money transfer.

🇸🇳 Sending Money to Senegal with NALA

Send money to Ivory Coast, transfer to Orange Money Côte d’Ivoire, MTN Money Côte d’Ivoire, send money from UK to Ivory Coast, instant mobile transfers Côte d’Ivoire, low-fee transfers to…

🇨🇮 Sending Money to Côte d’Ivoire with NALA

Send money to Cameroon instantly with NALA. Safe, affordable transfers to Orange Money and MTN Mobile Money wallets — no hidden fees, just fast and secure delivery.

🇨🇲 Sending Money to Cameroon with NALA

Send money to the Philippines instantly with NALA. Transfer to GCash, Maya, or any major bank from the UK, EU, or US with low fees, great rates, and instant delivery.

🇵🇭 Sending Money to the Philippines with NALA

Send money to Pakistan instantly with NALA. Transfer to Easypaisa, JazzCash, or top banks like HBL and Meezan from the UK, EU, or US with low fees and great exchange…

🇵🇰 Sending Money to Pakistan with NALA

Send money to Bangladesh instantly with NALA. Transfer to bKash, Nagad, or top banks like BRAC and Dutch Bangla Bank from the UK, EU, or US with low fees and…

🇧🇩 Sending Money to Bangladesh with NALA

Send money to India instantly with NALA. Transfer to UPI IDs or top Indian banks like HDFC, Axis, and SBI from the UK, EU, or US with low fees and…

🇮🇳 Sending Money to India with NALA

Send money to South Africa instantly with NALA. Transfer to major banks like Standard Bank, ABSA, and Capitec from the UK, EU, or US with low fees and transparent exchange…

🇿🇦 Sending Money to South Africa with NALA

Send money to Congo Brazzaville fast with NALA. Safe, transparent, and affordable transfers to Airtel Money and MTN mobile wallets — with no hidden fees.

🇨🇬 Sending Money to Congo Brazzaville with NALA

Send money to Gabon speedily with NALA. Safe, low-fee transfers to Airtel Money and Moov Money wallets — fast, secure, and transparent.

🇬🇦 Sending Money to Gabon with NALA

Send Money to

🇬🇭 Sending Money to Ghana with NALA

Which 🇬🇭 Ghanaian banks can I send to?

Ghana

Send money to Kenya instantly from the UK, EU, or US. Transfer to M-PESA, Airtel Money, or bank accounts with low fees, great rates, and secure delivery via NALA.

🇰🇪 Sending Money to Kenya with NALA

Which 🇰🇪 Kenyan banks can I send to?

Kenya

Send money to Nigeria instantly from the UK, EU, or US. Transfer directly to bank accounts like GTBank, First Bank, or Access Bank with low fees and secure delivery using…

🇳🇬 Sending Money to Nigeria with NALA

Which Nigerian 🇳🇬 banks can I send to?

Nigeria

Send money to Tanzania instantly from the UK, EU or US. Send to M-Pesa, Tigo, Airtel or Tanzanian bank accounts with NALA’s transparent pricing and fast delivery.

🇹🇿 Sending Money to Tanzania with NALA

Which 🇹🇿 Tanzanian banks can I send to?

Tanzania

Send money to Uganda instantly from the UK, EU, or US. Transfer to MTN, Airtel, or Ugandan bank accounts securely with low fees and great exchange rates via NALA.

🇺🇬 Sending Money to Uganda with NALA

Which 🇺🇬 Ugandan banks can I send to?

Uganda

NALA Tags: a unique way to identify yourself

P2P, p2p, Peer to Peer, peer to peer, use p2p, use peer to peer.

What is a NALA Tag Payment?

Send money to a NALA Friend.

NALA Tag Payments

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.