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How do I contact customer support?
Updated over a week ago

Reach out to us anytime! We're here to assist you in Swahili, English, or French. 😀

How can I contact NALA?

  1. Open the NALA application.

  2. Click Mama NALA on the home screen.

  3. Press the blue: “Send us a message” button.

It’s that easy. 🙂

You can also send an email to the customer support team via

We're committed to responding to your inquiries as swiftly as possible. To streamline the process, provide as much detail as possible in your initial message. The more information you share, the easier and faster we can address your needs!

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