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What should I do if I'm trying to send money but my card is not 3D Secure (3DS) enabled?
What should I do if I'm trying to send money but my card is not 3D Secure (3DS) enabled?
Updated over a year ago

What if I don’t have 3D Secure?

If your card does not have 3D Secure authentication, it will not be possible for us to complete your transfer. We kindly advise you to contact your bank for assistance in obtaining a card with 3D Secure.

Where can I learn more?

In the event that you do not possess a 3D-Secure card, kindly contact our support team within the application for further guidance.

It is important to note that there might be a delay in response times due to a surge in conversational traffic. We assure you that we will make every effort to promptly address your concerns.

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