Looking to pay for your NALA transaction from your bank account? iDeal offers you a safe and secure way of transferring funds from your account, hassle-free. Kindly follow the steps below to use iDeal as your preferred method of funding your transaction:
1. Initiate Transfer:
- Log in to the app using the email address you used to register with NALA.
- Start a transfer to a new or existing recipient by clicking on 'Send'.
2. Enter Transfer Amount:
- Specify the amount you wish to send to the recipient.
3. Review and Select Payment Method:
- Key in the amount you wish to send to your recipient and click on 'Continue'.
- Look for 'iDeal' in the list of payment method options.
- Choose 'iDeal' as your preferred payment method.
4. Proceed to Pay for the Transaction:
- Tap on 'Send money' after selecting 'iDeal' from the payment options list.
5. Select Your Bank:
- A list of included banks will appear.
- Pick your bank from this list.
6. Log In to Your Bank Account:
- You will be redirected to your bank's online banking platform.
- Log in using your usual credentials.
7. Confirm Payment:
- Double-check the payment details already filled in.
- Follow your bank's instructions to authorise the payment.
8. Receive Transfer Progress Confirmation:
- Once payment is authorised, you'll be taken back to the NALA app.
- You will see that the transfer is in progress.
9. Confirm Successful Transfer:
- Allow a few minutes for the money to reach NALA.
- Check your activity feed on the homepage.
- Confirm the completed transfer (this could take up to an hour).
In case you experience any challenges, please feel free to reach out to our support team via mamanala@nala.com.