At NALA, we believe in transparency and empowering our users with accurate information.
We compare real-time rates from various providers' websites.
Breaking down the components:
1. Transfer fee:
The 'transfer fee' refers to the cost specified by the provider for using their online service. We compare costs for online transfers from banks (open banking/debit card) to your recipient's bank/mobile money accounts.
2. Exchange rate:
The 'exchange rate' reflects the rate offered by each provider. We record the exchange rate as presented on their websites at the precise moment we capture the data.
Our commitment is to provide an open and transparent platform for our users. If you have any further inquiries or want detailed insight into how we compare rates, feel free to reach out through our in-app chat or via mamanala@nala.com.