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Will my transfer be delivered if I enter the wrong recipient name?
Will my transfer be delivered if I enter the wrong recipient name?
Updated over 6 months ago

Yes ✅

It will successfully be delivered because the main consideration when disbursing funds is the phone number or bank account number provided when adding the recipient details.

The manner in which names are saved on the app can vary and will not necessarily affect the delivery of the funds. As long as the phone number entered is valid and correct the funds will be delivered. Regardless of whether the name is accurate or not.

Remember to do a final check when keying in the recipient mobile and bank account numbers. This reduces the risk of sending the transaction to the wrong recipient. In the meantime, NALA is working on ensuring that we can roll out a name validation check on the app to help you minimise this risk as well. 🙏

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