Why do we recommend enabling contacts?

We strongly recommend enabling contacts to enhance your experience and minimise the risk of errors when sending money. Enabling this feature reduces the chance of manual typing errors, preventing accidental transfers to the wrong number.

Does "Enabling contacts" mean NALA uploads all of my contacts?

No, NALA prioritises your privacy. Enabling contacts does not involve uploading any contacts; they remain securely stored locally on your device.

How to enable contacts on Android:

1. Open your phone’s settings.

2. Tap on ‘Apps & notifications’.

3. Locate and tap on NALA. If not found, tap ‘See all apps’ or ‘App info’ first.

4. Tap ‘Permissions’.

5. Click on ‘Contacts’ and switch to ‘Allow’.

6. Done! Return to the NALA app to transact faster and more accurately with all your mobile money contacts loaded.

How to enable contacts on iOS:

1. Open your iPhone settings.

2. Find and select NALA.

3. Turn on the ‘Contacts’ toggle.

4. Done! Return to the NALA app to transact faster and more accurately with all your mobile money contacts now loaded.