Global Accounts

A Global Account is a digital account that lets you store and manage money in USD inside NALA. You can receive USD from abroad, hold it safely, and withdraw or send it locally whenever you need to. It helps you protect value, manage your savings, and stay in control of your money.

The US dollar is one of the most stable and widely used currencies in the world. Holding money in USD helps protect your savings from local currency fluctuations and gives you more control over your finances. With a Global Account you can:

Your USD balance is backed 1:1 by regulated USD stablecoins held with trusted partners.

Here's what that means in simple terms:

We use stablecoins behind the scenes because they allow us to move money faster, reduce costs, and keep your funds secure. You don't need to understand crypto or do anything special — the experience feels just like holding USD.

No. All wallets within NALA — including the TZS Global Account wallet, EU Wallet and UK Wallet — are not linked to a bank account.

Yes. Your USD is fully backed and secure. We only use regulated, widely trusted stablecoins issued by reputable institutions. Your balance will always reflect the exact value you hold. That value does not fluctuate.

You can do two things:

1. Store money in USD

Keep funds in your Global Account to protect against currency fluctuations.
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2. Send or withdraw locally

convert your USD balance into your local currency and withdraw to mobile money, or send USD to family and contacts in other countries (currently available to Tanzania-based users).

Not yet, but this feature is coming soon! You’ll be able to receive USD payments directly into your USD account from international clients, family abroad, or businesses.

At the moment, the only way to add USD to your Global Account is by receiving funds from a NALA sender based in the US.

To top up:

Yes. When withdrawals are available in your country, you'll be able to withdraw your money in your local currency at competitive rates, straight to mobile money.

Tanzania-based Global Account users can now send USD from their balance to recipients in Kenya, Uganda, Rwanda, South Africa, Senegal, Ghana, Cameroon, India, Bangladesh, Pakistan, the Philippines, Gabon, Congo-Brazzaville, Côte d'Ivoire and Nigeria.

This is rolling out to more countries in future phases, for now, users outside Tanzania can receive USD into their Global Account but can't yet send internationally.

Yes, you can change your send country. Please note that if you change your country to any EU country or the UK, you'll be added to a waitlist.We’re currently releasing users in waves, so we’re unable to provide an exact timeline for when you’ll be granted access. We’ll keep you posted.

Receiving money into your Global Account is free. Local sends and withdrawals follow the same pricing you normally see in NALA. If you top up your Global Account using local mobile money (Add money), your mobile money provider may charge its own transfer fee — this is separate from NALA's pricing and is paid by you as part of the top-up.

You can eject your Global Account by tapping the three dots (⋯) at the top of your wallet screen and selecting Remove wallet.

Please read this carefully before you do anything:

We strongly recommend you do not remove your wallet. If you're considering it, please withdraw your full balance first and contact our support team so we can help you with whatever issue you're facing. There's almost always a better solution than ejecting your account.

Launch timing varies by country. If Global Accounts aren't yet available where you live, joining the waitlist ensures you're among the first to be notified.