What is a NALA Global Account?
A Global Account is a digital account that lets you store and manage money in USD inside NALA. You can receive USD from abroad, hold it safely, and withdraw or send it locally whenever you need to. It helps you protect value, manage your savings, and stay in control of your money.
Why would I want to store my money in USD?
The US dollar is one of the most stable and widely used currencies in the world. Holding money in USD helps protect your savings from local currency fluctuations and gives you more control over your finances. With a Global Account you can:
Protect savings from local currency swings
Store money safely in USD
Withdraw in your local currency anytime
Build towards new features coming soon — such as getting paid in USD and topping up your USD wallet locally
How is my USD balance stored? Is it crypto?
Your USD balance is backed 1:1 by regulated USD stablecoins held with trusted partners.
Here's what that means in simple terms:
Stablecoins are a form of cryptocurrency designed to always equal $1, not to fluctuate in value.
They are backed by real USD cash or cash-equivalent assets.
When you hold $100 in your Global Account, it is fully backed by $100 worth of stablecoins.
Your value stays stable — $1 is always $1.
We use stablecoins behind the scenes because they allow us to move money faster, reduce costs, and keep your funds secure. You don't need to understand crypto or do anything special — the experience feels just like holding USD.
Is my money safe if it's backed by a stablecoin?
Yes. Your USD is fully backed and secure. We only use regulated, widely trusted stablecoins issued by reputable institutions. Your balance will always reflect the exact value you hold. That value does not fluctuate.
What can I do with my USD balance?
You can do two things:
1. Store money in USD
Keep funds in your Global Account to protect against currency fluctuations.
2. Send or withdraw locally
Convert your USD balance into your local currency (e.g., TZS) and withdraw to mobile money. This means you can store in USD but still access local funds any time you need to.
Can I get paid directly into my USD account?
Yes. Whether you're paid by international clients, family abroad, or businesses, you'll be able to receive USD payments directly into your account.
How do I top up my wallet?
At the moment, the only way to add USD to your Global Account is by receiving funds from a NALA sender based in the US.
To top up:
Share your NALA tag or mobile number with friends, family, or contacts in the US.
They can download the NALA app, sign up as a US sender, and send USD straight into your wallet.
The funds will land in your Global Account in USD, ready to hold or withdraw locally.
Coming soon: You'll also be able to top up your wallet locally in your own currency, and receive payments directly into US bank details linked to your account. We'll let you know as soon as these options are live in your country.
Can I withdraw my USD locally?
Yes. When withdrawals are available in your country, you'll be able to withdraw your money in your local currency at competitive rates, straight to mobile money.
Can I send money internationally from my USD balance?
Not yet. Sending to other countries or sending USD directly will come in future phases. Right now, you can:
Receive USD from US NALA senders
Hold USD
Withdraw or send it locally in your home currency
Are there any fees?
Receiving money into your Global Account is free. Local sends and withdrawals follow the same pricing you normally see in NALA.
How do I remove my wallet?
You can eject your Global Account by tapping the three dots (⋯) at the top of your wallet screen and selecting Remove wallet.
Please read this carefully before you do anything:
Removing your wallet is permanent and irreversible.
Once your wallet is ejected, NALA cannot help you recover it, recover your funds, or restore access under any circumstances.
NALA is not liable for any funds lost as a result of removing your wallet.
Any USD balance left in the wallet at the time of removal is at serious risk and may be unrecoverable.
We strongly recommend you do not remove your wallet. If you're considering it, please withdraw your full balance first and contact our support team so we can help you with whatever issue you're facing. There's almost always a better solution than ejecting your account.
When will the Global Account launch in my country?
Launch timing varies by country. If Global Accounts aren't yet available where you live, joining the waitlist ensures you're among the first to be notified.