How long does NALA store your data?
As a regulated financial institution, NALA is required to retain certain personal and transactional data. This is to ensure that we are compliant with the guidelines that govern and regulate NALA operations.
Who can access my data and is it secure?
Access to your data is restricted to a small number of our employees who only review it when absolutely necessary, ensuring compliance with regulatory requirements. We promptly delete any information that is no longer needed. All retained data is safeguarded under the highest security standards.
Data Retention Periods:
Our data retention period applies as below:
Region | Data Retention Period |
European Economic Area | 7 years |
United Kingdom | 6 years |
United States | 6 years |
Any other region not listed above | 6 years |
Third-Party Disclosures:
As part of our regulatory obligations, we may be required to disclose your data to certain third parties, including:
Regulatory authorities
Financial auditors
Law enforcement agencies
These disclosures are made only when legally required and are handled with the utmost care to ensure your data remains secure.
Should you have any questions about your data as a NALA user, contact the support team on mamanala@nala.money for assistance and advice.