You can withdraw funds from your single currency NALA Wallet (GBP) and (EUR) for all EU users to your verified bank account.
For the EU, please ensure that your IBAN is for the same country you're sending funds from.
To withdraw follow these steps:
Click on your NALA Wallet in the app.
Click on the 3 dots in the top right corner of the screen.
Select ‘Withdraw money’.
Select the bank account to which you want to withdraw the funds (please note the bank account must be verified).
Enter the amount you wish to withdraw and click on ‘Continue’.
Confirm the transfer by clicking on ‘Withdraw money’.
The transaction is completed instantly ⚡️.
Please note that we charge a small fee of €1.99 to process the transfers to the bank FOR EU withdrawals.
If you have any questions or encounter issues during the process, don't hesitate to get in touch with us through our in-app chat or contact us via email (mamanala@nala.com).