All Collections
General
How long does it take to send my money?
How long does it take to send my money?
Updated over a week ago

The time it takes to deliver your funds depends on the type of transfer that you make. Below you'll find a summary of transfer times to mobile money wallets and to bank accounts.

Delivery time to mobile money accounts

  • ๐Ÿ‡ฐ๐Ÿ‡ช Kenya = instant โšก๏ธ

  • ๐Ÿ‡น๐Ÿ‡ฟ Tanzania = instant โšก๏ธ

  • ๐Ÿ‡บ๐Ÿ‡ฌ Uganda = instant โšก๏ธ

  • ๐Ÿ‡ฌ๐Ÿ‡ญ Ghana = instant โšก๏ธ

  • ๐Ÿ‡ท๐Ÿ‡ผ Rwanda = instant โšก๏ธ

  • ๐Ÿ‡จ๐Ÿ‡ฒ Cameroon = instant โšก๏ธ

  • ๐Ÿ‡ธ๐Ÿ‡ณ Senegal = instant โšก๏ธ

  • ๐Ÿ‡จ๐Ÿ‡ฎ Cote d'Ivoire = instant โšก๏ธ

Delivery time to bank accounts

  • ๐Ÿ‡ณ๐Ÿ‡ฌ Nigeria = instant โšก๏ธ

  • ๐Ÿ‡ฐ๐Ÿ‡ช Kenya = a few minutes โšก๏ธ

  • ๐Ÿ‡น๐Ÿ‡ฟ Tanzania = 4-5 hours during the processing window

    • Tanzania processing window: 9:00 am to 4:30 pm EAT (all non-holiday weekdays)

      N.B. Transfers made on Friday (after the processing window), and on weekends will be delivered on Monday due to the Tanzania banking regulations.

  • ๐Ÿ‡บ๐Ÿ‡ฌ Uganda = 4-5 hours during the processing window

    • Uganda processing window: 8:00 am to 2:00 pm EAT (all non-holiday weekdays)

      N.B. Transfers made on Friday (after the processing window), and on weekends will be delivered on Monday due to the Uganda banking regulations.

  • ๐Ÿ‡ฌ๐Ÿ‡ญ Ghana = 4-5 hours during the processing window

    • Ghana processing window: 8:00 am WAT (all non-holiday weekdays) i.e transfers are processed once per day, transfers initiated prior to 8:00 am WAT will go out within 3-4 hours.

  • ๐Ÿ‡ท๐Ÿ‡ผ Rwanda = Currently Rwanda bank transfers are not yet supported.

Note: Any transaction that happens outside of the processing window will be queued until the start of the next processing window.

Did this answer your question?