The time it takes to deliver your funds depends on the type of transfer that you make. Below you'll find a summary of transfer times to mobile money wallets and to bank accounts.
Delivery time to mobile money accounts
π°πͺ Kenya = instant β‘οΈ
πΉπΏ Tanzania = instant β‘οΈ
πΊπ¬ Uganda = instant β‘οΈ
π¬π Ghana = instant β‘οΈ
π·πΌ Rwanda = instant β‘οΈ
Delivery time to bank accounts
π°πͺ Kenya = a few minutes β‘οΈ
πΉπΏ Tanzania = 4-5 hours during the processing window
Tanzania processing window: 9:00 am to 4:30 pm EAT (all non-holiday weekdays)
πΊπ¬ Uganda = 4-5 hours during the processing window
Uganda processing window: 8:00 am to 2:00 pm EAT (all non-holiday weekdays)
π¬π Ghana = 4-5 hours during the processing window
Ghana processing window: 8:00 am WAT (all non-holiday weekdays) i.e transfers are processed once per day, transfers initiated prior to 8:00 am WAT will go out within 3-4 hours.
π·πΌ Rwanda = Currently Rwanda bank transfers are not yet supported.
Note: Any transaction that happens outside of the processing window will be queued until the start of the next processing window.