NALA lets you send money from the UK, EU or US directly to bank accounts or mobile wallets in Tanzania. Whether it’s to help family, pay bills or simply support loved ones, you’ll always know how much your recipient will receive — upfront, and with no hidden surprises.
📱 Available Delivery Methods
Mobile Wallet Transfers – Ideal for speed and convenience. NALA supports transfers to wallets such as:
Tigo Pesa
Airtel Money
Vodacom M-Pesa
Halotel Money
Funds to mobile wallets typically arrive within seconds.
Bank Account Transfers – For those who prefer bank delivery, NALA supports transfers to major Tanzanian banks, including but not limited to:
Absa
Azania Bank
CRDB Bank
Equity Bank
I&M Bank
KCB Bank
See the full list of banks you can send money to here.
Bank account transfers are usually delivered within minutes — although processing times depend on the recipient bank.
⏱️ Delivery Times
Mobile wallets: Generally delivered within a few seconds.
Bank accounts: Often within minutes, but can be impacted by local bank processing windows or system downtimes.
Delays may occur if Tanzanian banks or mobile-money services are undergoing maintenance or service disruption.
💰 Fees and Exchange Rates
NALA provides transparent pricing for transfers to Tanzania:
For mobile wallet transfers of €/$/£20 or less, you get 3 free NALA transfers every calendar month. Once you’ve used your free transfers, a small fee will apply to any additional transfers under €/$/£20. The exact amount your recipient will receive is always shown before you confirm. For more information, see “Why is there a fee when sending small transfers?”.
For bank account transfers, a small fixed fee applies (for example US $5.99, UK £5.99, EU €5.99) according to the sender region. NALA Help Center.
NALA’s exchange rates are competitive and disclosed upfront — you’ll always know the exact amount your recipient receives in Tanzanian Shillings (TZS).
🚨 What to Do If Your Transfer Is Delayed or Fails
If your transfer to Tanzania isn’t received as expected:
Check the transaction status in your NALA app.
Confirm the recipient’s mobile wallet or bank account details are correct.
Consider whether there might be local system downtime with banks or mobile providers.
If there’s no update after a reasonable time, contact NALA Support via in-app chat.
🔐 Stay Safe When Sending Money
Use the official NALA app only.
Never share your one-time passwords, PINs or login details with anyone — even if they say they represent NALA.
Review our guide on Keeping Your Device and NALA Account Secure for more safety tips.
🧾 Frequently Asked Questions
Can I send money to Tanzania from the UK, EU or US?
Yes — NALA supports all three sender regions.
How fast is a NALA transfer to Tanzania?
Usually within seconds for mobile wallets; bank transfers often arrive within minutes.
Are there limits or restrictions?
Yes — sending limits depend on your country of registration and account verification status. See our Transaction Limits article for details.