Send money to Kenya easily and securely from the UK, EU, or US with NALA.
With NALA, you can send money from the UK, EU, or US to mobile wallets or bank accounts in Kenya in just a few taps. Transfers are fast, secure, and come with transparent fees — and with no hidden costs.
📲 Available Delivery Methods
Mobile Wallet Transfers — Perfect for instant access. You can send money to:
M-PESA
Airtel Money
➡️ Delivery time: within seconds, unless there’s network downtime.
Bank Account Transfers — Convenient for recipients who prefer to receive money directly to their bank. Supported banks include:
Absa Bank Kenya
Equity Bank
Co-operative Bank
I&M Bank
NCBA Bank
KCB Bank
Standard Chartered
See the full list of banks you can send money to here.
➡️ Delivery time: Usually within a few minutes, depending on the recipient’s bank and whether there is downtime or not.
⏱️ How Long Do Transfers Take?
Mobile wallet transfers are usually completed within seconds.
Bank transfers generally arrive within minutes, but can occasionally take longer during public holidays, maintenance, or network delays.
Delays may occur due to local system downtime or invalid account details.
💰 Fees and Exchange Rates
NALA offers transparent and low-cost transfers to Kenya:
Bank account transfers – A small fixed fee applies depending on your send country.
Mobile wallet transfers – Typically no NALA fee.
We however have a small transfer fees – For smaller amounts, a minimal fee may apply to cover transaction costs. Transfers below €/£20 will incur a small fee to help maintain the same reliable transfer rails we offer our customers. Find out more about small transfer fees →
💱 Exchange rates are shown upfront before you send — so you’ll always know exactly how much your recipient will get in Kenyan Shillings (KES).
🚨 What to Do If Your Transfer Is Delayed or Fails
If your recipient hasn’t received the funds:
Check the transfer status in the NALA app.
Confirm the mobile number or bank account details are correct.
Allow a short window for network delays.
Still having trouble? Reach out to NALA Support via in-app chat for quick assistance.
🔐 Stay Safe When Sending Money
Keep your account and funds secure:
Only use the official NALA app for transactions.
Never share your PIN, passwords, or one-time verification codes.
❓ Frequently Asked Questions
Can I send money to Kenya from the UK, EU, or US?
Yes — NALA supports sending from all three regions.
How fast are NALA transfers to Kenya?
Most transfers to M-PESA or banks are instant, depending on network and recipient bank.
Are there limits to how much I can send?
Yes, limits vary depending on your region and verification level.