Romance scams happen when someone builds a fake emotional connection online to trick you into sending them money or personal information. These scams are increasingly common across cross-border payment platforms like NALA, where fraudsters target people who regularly send funds internationally.
👀 What is a Romance Scam?
In a romance scam, a fraudster pretends to be someone looking for love or friendship, often using fake photos, stolen social-media profiles, or false job details. Over time, they create trust and emotional closeness before asking for money or financial help.
Scammers may claim to:
Need funds for medical emergencies, visa applications, or travel expenses.
Be stranded abroad and require urgent help.
Want to receive money through your account for “business” reasons.
These stories are designed to appear believable, especially for people sending or receiving money internationally.
‼️ Common warning signs
Be cautious if you notice:
The person moves the conversation off the dating app quickly (to WhatsApp or Telegram).
They avoid video calls or in-person meetings.
They share too many personal details too soon or declare love very quickly.
They ask for money, airtime, or cryptocurrency especially for emergencies.
They insist on keeping the relationship a secret.
🌍 Why Romance Scams target cross-border payments
Fraudsters exploit international remittance platforms like NALA because:
It’s easy to request small, believable transfers across countries.
They can disguise fraudulent activity under legitimate cross-border payments.
Victims may feel less able to verify details of someone in another country.
By understanding how these scams work, you can spot manipulation early and protect your funds.
🛡️ How to stay safe
Never send money to someone you haven’t met in person.
Avoid sharing sensitive information such as your address, bank details, or NALA verification documents.
Use reverse image search (e.g., Google Images) to check if their profile pictures appear elsewhere online.
Talk to trusted friends or family before sending money to anyone you’ve met online.
Report suspicious profiles on the platform where you met the person and contact NALA Support if they mention using NALA for transfers.
🚫 If You’ve Already Sent Money
Don’t panic, act quickly:
Contact NALA Support immediately via the in-app chat or email mamanala@nala.money
Stop all communication with the scammer.
Change your passwords and secure your devices.
Report the incident to local authorities or a national fraud helpline.
Our team will investigate your report and guide you on next steps to protect your account.
⚠️ What to Do If You Suspect Fraud
If you ever suspect you’re being scammed or pressured to send money online:
Do not send any funds.
Report the case immediately through NALA’s in-app chat or by emailing mamanala@nala.money
Enable Face ID or fingerprint login for better account protection.