Send money to Uganda quickly and securely from the UK, EU, or US with NALA.
NALA makes it easy to send money from the UK, EU, or US directly to bank accounts or mobile wallets in Uganda. Transfers are fast, secure, and transparent — with no hidden fees.
📲 Available Delivery Methods
Mobile Wallet Transfers — Ideal for recipients who prefer to receive funds quickly and efficiently on their phones.
Supported mobile money services include:
MTN Mobile Money
Airtel Money
➡️ Delivery time: Unless there’s temporary network downtime or maintenance by the mobile provider, transactions to mobile wallets are delivered within seconds.
Bank Account Transfers — Send directly to the recipient’s local bank.
Some of the supported banks include:
Centenary Rural Development Bank
Stanbic Bank
Equity Bank
DFCU Bank
➡️ Delivery time: Usually within minutes, depending on the recipient bank’s processing timelines.
⏱️ How Long Do Transfers Take?
Mobile wallet transfers are typically completed within seconds.
Bank transfers usually arrive within minutes, depending on network and bank processing timelines.
Delays on transactions to either service may occur during system downtimes, national holidays, or if recipient details are invalid.
💰 Fees and Exchange Rates
NALA offers transparent, low-cost transfers to Uganda with no hidden charges:
Mobile wallet transfers – Often fee-free for standard transfers. For mobile wallet transfers of €20 or less, you get 3 free NALA transfers every calendar month. Once you’ve used your free transfers, a small fee will apply to any additional transfers under €20. The exact amount your recipient will receive is always shown before you confirm.
Bank account transfers – A small fixed fee applies depending on your sending region.
💱 Exchange rates are displayed before you confirm your transfer, so you’ll always know the exact amount your recipient will receive in Ugandan Shillings (UGX).
🚨 What to Do If Your Transfer Is Delayed or Fails
If your recipient hasn’t received the funds:
Check your transfer status in the NALA app.
Confirm the recipient’s phone number or bank details.
Allow a short window for potential network delays (especially with MTN or Airtel).
If the issue persists, contact NALA Support via in-app chat — our team will investigate and update you promptly.
🔐 Stay Safe When Sending Money
Your security matters to us. Here’s how you can protect your NALA account:
Always use the official NALA app for transfers.
Never share your PIN or one-time codes.
Learn about common scam techniques in our help page.
❓ Frequently Asked Questions
Can I send money to Uganda from the UK, EU, or US?
Yes — NALA supports sending to Uganda from all three regions.
How long do transfers take to reach Uganda?
Most transfers to mobile wallets or banks are completed in minutes, depending on provider availability.
Are there any sending limits?
Yes, limits vary by region and verification level.