# NALA | Help Center > Help center for NALA ## English ### About NALA 🖐️ - [What is NALA?](https://help.nala.money/en/articles/6946360-what-is-nala.md) - [What countries can I send and receive money to and from using NALA](https://help.nala.money/en/articles/6946368-what-countries-can-i-send-and-receive-money-to-and-from-using-nala.md): Available countries - [What if the country I want to send to isn’t covered?](https://help.nala.money/en/articles/4771742-what-if-the-country-i-want-to-send-to-isn-t-covered.md): Available Countries - [Why should I use NALA?](https://help.nala.money/en/articles/4771778-why-should-i-use-nala.md): Why use NALA? - [How to check rates on NALA](https://help.nala.money/en/articles/8283249-how-to-check-rates-on-nala.md): Rates - [How does NALA compare rates?](https://help.nala.money/en/articles/6331677-how-does-nala-compare-rates.md): NALA rates - [Why do NALA exchange rates vary for different amounts £1 and £10, £100 etc?](https://help.nala.money/en/articles/5830950-why-do-nala-exchange-rates-vary-for-different-amounts-1-and-10-100-etc.md): Rounding off figures, NALA rates - [How does NALA make money?](https://help.nala.money/en/articles/4771774-how-does-nala-make-money.md) - [How do I contact customer support?](https://help.nala.money/en/articles/4771846-how-do-i-contact-customer-support.md) - [How do I share my feedback?](https://help.nala.money/en/articles/4771822-how-do-i-share-my-feedback.md): feedback, how do I share feedback - [Where can I find and use my NALA invite code?](https://help.nala.money/en/articles/12889544-where-can-i-find-and-use-my-nala-invite-code.md): 💡 Use your invite code to share NALA with friends — and earn rewards when they send money for the first time. - [Why hasn’t my NALA referral reward been credited?](https://help.nala.money/en/articles/5739137-why-hasn-t-my-nala-referral-reward-been-credited.md) - [How does NALA’s ‘Invite a Friend’ program work?](https://help.nala.money/en/articles/5738997-how-does-nala-s-invite-a-friend-program-work.md) - [What is the minimum send amount to qualify for the invite a friend reward?](https://help.nala.money/en/articles/5739263-what-is-the-minimum-send-amount-to-qualify-for-the-invite-a-friend-reward.md) - [How can I pay for a transfer using my referral wallet 🇺🇸🇬🇧🇪🇺?](https://help.nala.money/en/articles/6987842-how-can-i-pay-for-a-transfer-using-my-referral-wallet.md) - [Does my Invite a Friend reward expire?](https://help.nala.money/en/articles/5739255-does-my-invite-a-friend-reward-expire.md) - [How is NALA regulated?](https://help.nala.money/en/articles/4771839-how-is-nala-regulated.md) - [What's your privacy policy?](https://help.nala.money/en/articles/4771835-what-s-your-privacy-policy.md) - [How safe and secure is NALA?](https://help.nala.money/en/articles/4771837-how-safe-and-secure-is-nala.md) - [How Long Does NALA Store my Information?](https://help.nala.money/en/articles/9521507-how-long-does-nala-store-my-information.md): Data safety, Data retention, Deleting my Data - [NALA has not detected hardware security features on your device.](https://help.nala.money/en/articles/4856273-nala-has-not-detected-hardware-security-features-on-your-device.md): We know being trusted with your money is a big responsibility, and it’s one we take seriously. - [Keeping Your Device and NALA Account Secure](https://help.nala.money/en/articles/12416510-keeping-your-device-and-nala-account-secure.md): Protect your NALA account and personal information with simple security best practices for Android and Apple devices. - [What is APP Fraud and how can you protect yourself?](https://help.nala.money/en/articles/8796751-what-is-app-fraud-and-how-can-you-protect-yourself.md): Understanding APP Fraud and Staying Safe When Sending Money Internationally - [The latest Fraud and Scam techniques: how to stay safe when sending money.](https://help.nala.money/en/articles/8770217-the-latest-fraud-and-scam-techniques-how-to-stay-safe-when-sending-money.md): Learn how to identify, avoid, and report modern online scams targeting cross-border payment users. - [Money Muling: What it is and how to avoid becoming involved](https://help.nala.money/en/articles/8796804-money-muling-what-it-is-and-how-to-avoid-becoming-involved.md): Understand how criminals misuse money transfers and how to protect your NALA account from financial crime. - [How to spot and protect yourself from phishing scams](https://help.nala.money/en/articles/8796828-how-to-spot-and-protect-yourself-from-phishing-scams.md) - [Romance Scams: What they are and how to stay safe](https://help.nala.money/en/articles/8796794-romance-scams-what-they-are-and-how-to-stay-safe.md): Learn how to recognise and protect yourself from romance scams when sending money abroad. ### Managing my NALA Account ⚙️ - [How do I change my phone number in the NALA app?](https://help.nala.money/en/articles/15645306-how-do-i-change-my-phone-number-in-the-nala-app.md): A quick guide on how to update your phone number. - [Why was my NALA verification rejected?](https://help.nala.money/en/articles/12889409-why-was-my-nala-verification-rejected.md): Account verification, failed verification, NALA account verification. - [Do I need to re-verify my NALA account?](https://help.nala.money/en/articles/12889417-do-i-need-to-re-verify-my-nala-account.md): NALA account verification. Verify my account. - [Video on How to sign up](https://help.nala.money/en/articles/8560705-video-on-how-to-sign-up.md): how to sign-up - [How to Set Up an Account on NALA](https://help.nala.money/en/articles/8484332-how-to-set-up-an-account-on-nala.md): how to sign-up - [How do I verify my NALA account?](https://help.nala.money/en/articles/4898916-how-do-i-verify-my-nala-account.md): NALA account verification. Verify my account. Account verification on NALA. - [Video on How to Verify my UK 🇬🇧 ID.](https://help.nala.money/en/articles/8560772-video-on-how-to-verify-my-uk-id.md): verify my Identiy - [How long does it take to verify my account on NALA?](https://help.nala.money/en/articles/6955808-how-long-does-it-take-to-verify-my-account-on-nala.md): How long does it take to verify my identity? - [How Do I add my Address on registration?](https://help.nala.money/en/articles/8484716-how-do-i-add-my-address-on-registration.md): adding address on NALA - [Video on How to Add my Address](https://help.nala.money/en/articles/8560748-video-on-how-to-add-my-address.md): adding address on NALA - [Video on How to Take a Selfie for Account Verification.](https://help.nala.money/en/articles/8560788-video-on-how-to-take-a-selfie-for-account-verification.md): Selfie for verification - [What documents do I need to verify my identity on NALA?](https://help.nala.money/en/articles/6955575-what-documents-do-i-need-to-verify-my-identity-on-nala.md) - [Setting up my Send Country and Phone Number.](https://help.nala.money/en/articles/8484526-setting-up-my-send-country-and-phone-number.md): country of residence and phone number - [Video on How to Add Country of Residence and Phone Number](https://help.nala.money/en/articles/8560741-video-on-how-to-add-country-of-residence-and-phone-number.md): country of residence and phone number - [Do I have to use my EU country-specific number when I sign up?](https://help.nala.money/en/articles/6817268-do-i-have-to-use-my-eu-country-specific-number-when-i-sign-up.md) - [Do I have to use my US number when I sign up?](https://help.nala.money/en/articles/6136109-do-i-have-to-use-my-us-number-when-i-sign-up.md) - [Why do I need to enter the last 4 digits of my Social Security Number \(SSN\)?](https://help.nala.money/en/articles/6136098-why-do-i-need-to-enter-the-last-4-digits-of-my-social-security-number-ssn.md) - [How do I enter the last 4 digits of my Social Security Number \(SSN\) to verify my identity?](https://help.nala.money/en/articles/6891102-how-do-i-enter-the-last-4-digits-of-my-social-security-number-ssn-to-verify-my-identity.md): SSN Verification Process - [Will entering the last 4 digits of my Social Security Number \(SSN\) affect my credit score?](https://help.nala.money/en/articles/6136103-will-entering-the-last-4-digits-of-my-social-security-number-ssn-affect-my-credit-score.md) - [Do I have to always enter my passcode/face id/fingerprint every time I open NALA?](https://help.nala.money/en/articles/5422268-do-i-have-to-always-enter-my-passcode-face-id-fingerprint-every-time-i-open-nala.md): No, you can turn it off. - [Switching language to English or French](https://help.nala.money/en/articles/9330861-switching-language-to-english-or-french.md): This article explains how you can switch the preferred language on your device, specifically for the NALA app. - [How do I reset my password?](https://help.nala.money/en/articles/4771815-how-do-i-reset-my-password.md) - [How do I edit my personal details?](https://help.nala.money/en/articles/4771796-how-do-i-edit-my-personal-details.md) - [How to enable contacts on NALA](https://help.nala.money/en/articles/5186705-how-to-enable-contacts-on-nala.md) - [How to enable notifications 🔔](https://help.nala.money/en/articles/5144790-how-to-enable-notifications.md) - [How to obtain a NALA statement](https://help.nala.money/en/articles/8283721-how-to-obtain-a-nala-statement.md) - [How do I delete my NALA account?](https://help.nala.money/en/articles/4771811-how-do-i-delete-my-nala-account.md) - [What is the Payment Reminders feature, and how does it work?](https://help.nala.money/en/articles/9366802-what-is-the-payment-reminders-feature-and-how-does-it-work.md): Schedule payments with NALA on the App. Get reminders as often as needed. - [Payment Reminders: Paying from a scheduled notification.](https://help.nala.money/en/articles/9367137-payment-reminders-paying-from-a-scheduled-notification.md): Paying from a reminder notification. - [Payment Reminders: Setting up Reminders on the App.](https://help.nala.money/en/articles/9374046-payment-reminders-setting-up-reminders-on-the-app.md): How to set up payment reminders on the NALA app. ### Sending Money 💸 - [NALA Transaction Limits](https://help.nala.money/en/articles/5341167-nala-transaction-limits.md): 💡 Learn how transaction limits work on NALA, how they’re set, when they reset, and what to do if you need higher limits. - [What are the transaction limits for mobile money recipient accounts?](https://help.nala.money/en/articles/6946502-what-are-the-transaction-limits-for-mobile-money-recipient-accounts.md): MoMo limits - [How do the NALA transaction limits reset?](https://help.nala.money/en/articles/5838666-how-do-the-nala-transaction-limits-reset.md): How do the daily, monthly, and annual NALA transaction limits reset? - [How does the Bangladesh government incentive work?](https://help.nala.money/en/articles/10729807-how-does-the-bangladesh-government-incentive-work.md): An explanation of the 2.5% government bonus for remittances to Bangladesh - [Delayed or Failed transfers on NALA: how they happen and how to fix.](https://help.nala.money/en/articles/12889890-delayed-or-failed-transfers-on-nala-how-they-happen-and-how-to-fix.md): 💡 Learn why your NALA transfer might be delayed or fail, what happens behind the scenes, and the steps to resolve it quickly. - [What should I do if my NALA transfer is delayed for more than 48 hours?](https://help.nala.money/en/articles/12889925-what-should-i-do-if-my-nala-transfer-is-delayed-for-more-than-48-hours.md) - [How long does it take to send my money?](https://help.nala.money/en/articles/5520797-how-long-does-it-take-to-send-my-money.md) - [Why is my transaction taking so long?](https://help.nala.money/en/articles/5529315-why-is-my-transaction-taking-so-long.md) - [Why is there a fee when sending money to a bank account?](https://help.nala.money/en/articles/6559915-why-is-there-a-fee-when-sending-money-to-a-bank-account.md) - [How can I check the fee when sending money to a bank account?](https://help.nala.money/en/articles/6559923-how-can-i-check-the-fee-when-sending-money-to-a-bank-account.md) - [Will my recipient be charged for receiving the money I send using Nala?](https://help.nala.money/en/articles/5856893-will-my-recipient-be-charged-for-receiving-the-money-i-send-using-nala.md): Charges for receiving money - [How much does it cost to add funds to my NALA wallet?](https://help.nala.money/en/articles/6499411-how-much-does-it-cost-to-add-funds-to-my-nala-wallet.md) - [Why has a fee been added to my transfer to India? 🇮🇳](https://help.nala.money/en/articles/12095479-why-has-a-fee-been-added-to-my-transfer-to-india.md) - [Why has a fee been added to my transfer to Pakistan? 🇵🇰](https://help.nala.money/en/articles/12095413-why-has-a-fee-been-added-to-my-transfer-to-pakistan.md): Transfer fees. - [Why is there a fee when sending small transfers?](https://help.nala.money/en/articles/11986881-why-is-there-a-fee-when-sending-small-transfers.md): Small transfer fee for users in the US 🇺🇸 - [Why is there a fee when sending small transfers?](https://help.nala.money/en/articles/11983441-why-is-there-a-fee-when-sending-small-transfers.md): Small transfer fee for users in the UK 🇬🇧 - [Why is there a fee when sending small transfers?](https://help.nala.money/en/articles/12459594-why-is-there-a-fee-when-sending-small-transfers.md): Small transfer fee for users in the EU 🇪🇺 - [Fees on transfers to Cameroon](https://help.nala.money/en/articles/15375320-fees-on-transfers-to-cameroon.md): A small flat fee for transfers to Cameroon 🇨🇲 - [How to send money to a mobile money account with NALA.](https://help.nala.money/en/articles/4771801-how-to-send-money-to-a-mobile-money-account-with-nala.md) - [How do I send money to bank accounts?](https://help.nala.money/en/articles/5492972-how-do-i-send-money-to-bank-accounts.md) - [How to send money to a business bank account](https://help.nala.money/en/articles/6630040-how-to-send-money-to-a-business-bank-account.md) - [How do I send money from the EU to bank accounts?🇪🇺](https://help.nala.money/en/articles/6817411-how-do-i-send-money-from-the-eu-to-bank-accounts.md) - [Why do I need to enter the full recipient details?](https://help.nala.money/en/articles/5507925-why-do-i-need-to-enter-the-full-recipient-details.md) - [How does the person I'm sending to receive their money?](https://help.nala.money/en/articles/4771743-how-does-the-person-i-m-sending-to-receive-their-money.md): Notification will be received by my beneficiary once I send funds - [How will the person I'm sending money to know when it arrives?](https://help.nala.money/en/articles/4771755-how-will-the-person-i-m-sending-money-to-know-when-it-arrives.md) - [Paying for Transactions via Bank Transfer in EU 🇪🇺](https://help.nala.money/en/articles/8630480-paying-for-transactions-via-bank-transfer-in-eu.md): Banked, Banked transfers, Using Banked, Paying through Bank transfers in EU - [Can I pay using a credit card on the NALA app?](https://help.nala.money/en/articles/6147938-can-i-pay-using-a-credit-card-on-the-nala-app.md) - [Can I use a card that is not in the primary currency of my country of registration?](https://help.nala.money/en/articles/5716659-can-i-use-a-card-that-is-not-in-the-primary-currency-of-my-country-of-registration.md): Example: can I use a USD card when sending from the United Kingdom? - [Send Money with Apple Pay on NALA – How it Works & Fees](https://help.nala.money/en/articles/6633372-send-money-with-apple-pay-on-nala-how-it-works-fees.md): Use Apple Pay to send money with NALA. Learn how it works, which cards are accepted, supported countries, fees, and FAQs. - [Why does my card require 3D-Secure when making payments?](https://help.nala.money/en/articles/6288232-why-does-my-card-require-3d-secure-when-making-payments.md) - [3D Secure \(3DS\) payments on NALA](https://help.nala.money/en/articles/8396045-3d-secure-3ds-payments-on-nala.md): Authorising payments on NALA, 3D Secure, 3DS. - [I accidentally sent money to the wrong recipient account or money. Can I get a refund for my payment?](https://help.nala.money/en/articles/4771750-i-accidentally-sent-money-to-the-wrong-recipient-account-or-money-can-i-get-a-refund-for-my-payment.md) - [How long will my refund take?](https://help.nala.money/en/articles/5122817-how-long-will-my-refund-take.md) - [Will my transfer be delivered if I enter the wrong recipient name?](https://help.nala.money/en/articles/6241107-will-my-transfer-be-delivered-if-i-enter-the-wrong-recipient-name.md) - [Reversal Requests & Timelines for fraudulent transfers](https://help.nala.money/en/articles/9352135-reversal-requests-timelines-for-fraudulent-transfers.md): Detailed information about the criteria required for a reversal request and our timeframes for requests across different receiver countries - [What if the person I'm sending to has not received the money?](https://help.nala.money/en/articles/4771824-what-if-the-person-i-m-sending-to-has-not-received-the-money.md) - [Which countries can I send money from?](https://help.nala.money/en/articles/9538600-which-countries-can-i-send-money-from.md) - [Why can't I send money from Africa/Asia?](https://help.nala.money/en/articles/9538627-why-can-t-i-send-money-from-africa-asia.md) - [Which🇵🇭 Philippine banks can I send to?](https://help.nala.money/en/articles/10165893-which-philippine-banks-can-i-send-to.md) - [Send Money to Rwanda 🇷🇼](https://help.nala.money/en/articles/12781597-send-money-to-rwanda.md): Send money to Rwanda instantly with NALA. Transfers to MTN and Airtel mobile wallets are fast, secure, and affordable — available from the UK, EU, and US. - [Send Money to Senegal 🇸🇳](https://help.nala.money/en/articles/12781612-send-money-to-senegal.md): Transfer money to Senegal, send money from UK to Senegal, send to Wave Senegal, Orange Money Senegal, instant mobile money transfers Senegal, low-fee money transfer. - [Send Money to Côte d’Ivoire 🇨🇮](https://help.nala.money/en/articles/12781623-send-money-to-cote-d-ivoire.md): Send money to Ivory Coast, transfer to Orange Money Côte d’Ivoire, MTN Money Côte d’Ivoire, send money from UK to Ivory Coast, instant mobile transfers Côte d’Ivoire, low-fee transfers to Ivory Coast. - [Send Money to Cameroon 🇨🇲](https://help.nala.money/en/articles/12781631-send-money-to-cameroon.md): Send money to Cameroon instantly with NALA. Safe, affordable transfers to Orange Money and MTN Mobile Money wallets — no hidden fees, just fast and secure delivery. - [Send Money to the Philippines 🇵🇭](https://help.nala.money/en/articles/12781639-send-money-to-the-philippines.md): Send money to the Philippines instantly with NALA. Transfer to GCash, Maya, or any major bank from the UK, EU, or US with low fees, great rates, and instant delivery. - [Send Money to Pakistan 🇵🇰](https://help.nala.money/en/articles/12781649-send-money-to-pakistan.md): Send money to Pakistan instantly with NALA. Transfer to Easypaisa, JazzCash, or top banks like HBL and Meezan from the UK, EU, or US with low fees and great exchange rates. - [Send Money to Bangladesh 🇧🇩](https://help.nala.money/en/articles/12781660-send-money-to-bangladesh.md): Send money to Bangladesh instantly with NALA. Transfer to bKash, Nagad, or top banks like BRAC and Dutch Bangla Bank from the UK, EU, or US with low fees and transparent. - [Send Money to India 🇮🇳](https://help.nala.money/en/articles/12781683-send-money-to-india.md): Send money to India instantly with NALA. Transfer to UPI IDs or top Indian banks like HDFC, Axis, and SBI from the UK, EU, or US with low fees and transparent exchange rates. - [Send Money to South Africa 🇿🇦](https://help.nala.money/en/articles/12781696-send-money-to-south-africa.md): Send money to South Africa instantly with NALA. Transfer to major banks like Standard Bank, ABSA, and Capitec from the UK, EU, or US with low fees and transparent exchange rates. - [Send Money to Congo Brazzaville 🇨🇬](https://help.nala.money/en/articles/12781705-send-money-to-congo-brazzaville.md): Send money to Congo Brazzaville fast with NALA. Safe, transparent, and affordable transfers to Airtel Money and MTN mobile wallets — with no hidden fees. - [Send Money to Gabon 🇬🇦](https://help.nala.money/en/articles/12781713-send-money-to-gabon.md): Send money to Gabon speedily with NALA. Safe, low-fee transfers to Airtel Money and Moov Money wallets — fast, secure, and transparent. - [Send Money to Ghana 🇬🇭](https://help.nala.money/en/articles/12781114-send-money-to-ghana.md) - [Which 🇬🇭 Ghanaian banks can I send to?](https://help.nala.money/en/articles/5529626-which-ghanaian-banks-can-i-send-to.md) - [Send Money to Kenya 🇰🇪](https://help.nala.money/en/articles/12781057-send-money-to-kenya.md): Send money to Kenya instantly from the UK, EU, or US. Transfer to M-PESA, Airtel Money, or bank accounts with low fees, great rates, and secure delivery via NALA. - [Which 🇰🇪 Kenyan banks can I send to?](https://help.nala.money/en/articles/5508003-which-kenyan-banks-can-i-send-to.md) - [NALA KES Wallet: Conversions, Transfers & Withdrawals 🇰🇪](https://help.nala.money/en/articles/13557499-nala-kes-wallet-conversions-transfers-withdrawals.md): Using the KES wallet, NALA KES wallet - [Send Money to Nigeria 🇳🇬](https://help.nala.money/en/articles/12781077-send-money-to-nigeria.md): Send money to Nigeria instantly from the UK, EU, or US. Transfer directly to bank accounts like GTBank, First Bank, or Access Bank with low fees and secure delivery using NALA. - [Which Nigerian 🇳🇬 banks can I send to?](https://help.nala.money/en/articles/7849476-which-nigerian-banks-can-i-send-to.md) - [Send Money to Tanzania 🇹🇿](https://help.nala.money/en/articles/12781024-send-money-to-tanzania.md): Send money to Tanzania instantly from the UK, EU or US. Send to M-Pesa, Tigo, Azampesa, Airtel or Tanzanian bank accounts with NALA’s transparent pricing and fast delivery. - [Which 🇹🇿 Tanzanian banks can I send to?](https://help.nala.money/en/articles/5529482-which-tanzanian-banks-can-i-send-to.md) - [Send Money to Uganda 🇺🇬](https://help.nala.money/en/articles/12781062-send-money-to-uganda.md): Send money to Uganda instantly from the UK, EU, or US. Transfer to MTN, Airtel, or Ugandan bank accounts securely with low fees and great exchange rates via NALA. - [Which 🇺🇬 Ugandan banks can I send to?](https://help.nala.money/en/articles/5529543-which-ugandan-banks-can-i-send-to.md) - [NALA Tags: a unique way to identify yourself](https://help.nala.money/en/articles/9506425-nala-tags-a-unique-way-to-identify-yourself.md): NALA Tags, P2P - [What is a NALA Tag Payment?](https://help.nala.money/en/articles/8600564-what-is-a-nala-tag-payment.md): P2P, p2p, Peer to Peer, peer to peer, use p2p, use peer to peer. - [Send money to a NALA Friend.](https://help.nala.money/en/articles/8600770-send-money-to-a-nala-friend.md) ### NALA Wallet 🪪 - [Global Accounts](https://help.nala.money/en/articles/14786710-global-accounts.md): Our secure USD account, backed by stablecoins. - [What is the NALA Wallet?](https://help.nala.money/en/articles/6499397-what-is-the-nala-wallet.md) - [What are the benefits of the NALA wallet?](https://help.nala.money/en/articles/6987360-what-are-the-benefits-of-the-nala-wallet.md): Advantages of the NALA wallet - [How do I see the wallet balance🇺🇸 🇪🇺 🇬🇧?](https://help.nala.money/en/articles/6998427-how-do-i-see-the-wallet-balance.md) - [Comment voir le solde de votre portefeuille.](https://help.nala.money/en/articles/8095708-comment-voir-le-solde-de-votre-portefeuille.md) - [What's the maximum balance I can hold on my NALA wallet?](https://help.nala.money/en/articles/6499428-what-s-the-maximum-balance-i-can-hold-on-my-nala-wallet.md) - [How many days can money stay in the wallet?](https://help.nala.money/en/articles/6499444-how-many-days-can-money-stay-in-the-wallet.md) - [What is the maximum amount I can add to my NALA wallet per transfer?](https://help.nala.money/en/articles/6499435-what-is-the-maximum-amount-i-can-add-to-my-nala-wallet-per-transfer.md) - [How to withdraw from the wallet to your verified bank account](https://help.nala.money/en/articles/6704398-how-to-withdraw-from-the-wallet-to-your-verified-bank-account.md) - [How long does it take for the money to be reflected in my NALA wallet?🇪🇺🇬🇧](https://help.nala.money/en/articles/6499418-how-long-does-it-take-for-the-money-to-be-reflected-in-my-nala-wallet.md) - [How long does it take to send money using the NALA wallet to a recipient in Africa?](https://help.nala.money/en/articles/6499421-how-long-does-it-take-to-send-money-using-the-nala-wallet-to-a-recipient-in-africa.md) - [Can I use NALA in Tanzania 🇹🇿?](https://help.nala.money/en/articles/6946856-can-i-use-nala-in-tanzania.md) - [Sending to Cameroon: Updates to Transaction Limits 🇨🇲](https://help.nala.money/en/articles/15137668-sending-to-cameroon-updates-to-transaction-limits.md) - [Send Money to Ethiopia 🇪🇹](https://help.nala.money/en/articles/16845125-send-money-to-ethiopia.md) ### Campaigns and Promotions - [Wave Launch Promotion – Frequently Asked Questions \(FAQ\)](https://help.nala.money/en/articles/11131498-wave-launch-promotion-frequently-asked-questions-faq.md) - [Promotion de Lancement WAVE – Questions fréquemment posées \(FAQ\)](https://help.nala.money/en/articles/11131663-promotion-de-lancement-wave-questions-frequemment-posees-faq.md) - [Mother’s Day Giveaway, 2025](https://help.nala.money/en/articles/11330811-mother-s-day-giveaway-2025.md): Frequently Asked Questions \(FAQ\) - [The NALA Creators Club](https://help.nala.money/en/articles/11598728-the-nala-creators-club.md): Everything you need to know about the NALA Creators Club - [🇵🇭 Philippines Referral Promotion](https://help.nala.money/en/articles/11642343-philippines-referral-promotion.md): 🚨Please note: This promotion has now ended. Valid from June 23rd to July 21st - [🇮🇳 Desi Bonus + Arijit Singh Tickets](https://help.nala.money/en/articles/11642445-desi-bonus-arijit-singh-tickets.md): 🚨 Please note: This promotion has now ended. Valid June 24th to July 22nd - [🇨🇲 Cameroon Referral Campaign - EU](https://help.nala.money/en/articles/11642913-cameroon-referral-campaign-eu.md): For customers in the European Union - [🇨🇲 Cameroon Referral Promo - GB](https://help.nala.money/en/articles/11642432-cameroon-referral-promo-gb.md): For customers in Great Britain - [🇹🇿 Tanzania Referral Promo - June 2025](https://help.nala.money/en/articles/11647390-tanzania-referral-promo-june-2025.md) - [🇨🇲 Cameroon Referral Campaign - USA](https://help.nala.money/en/articles/11754481-cameroon-referral-campaign-usa.md): For customers in the United States of America - [🇸🇳 Grand Magal of Touba 2025](https://help.nala.money/en/articles/11871949-grand-magal-of-touba-2025.md) - [🇬🇭 Ghana Referral Promotion \(August 2025\)](https://help.nala.money/en/articles/11968051-ghana-referral-promotion-august-2025.md): Ghana Referral promotion. Invite a friend & both Earn £€$20 cashback! - [🔑 How to Add an Invite or Referral Code After Signing Up](https://help.nala.money/en/articles/12146868-how-to-add-an-invite-or-referral-code-after-signing-up.md): If you forgot to add your invite code or referral code when creating your account ; don’t worry! You can still add it. - [Win an iPhone 17 with NALA \(November Giveaway\)](https://help.nala.money/en/articles/12881893-win-an-iphone-17-with-nala-november-giveaway.md) - [Vanessa Mdee X NALA - Giveaway](https://help.nala.money/en/articles/15587609-vanessa-mdee-x-nala-giveaway.md) - [Cashback offer - July 2026](https://help.nala.money/en/articles/15702306-cashback-offer-july-2026.md) - [GH cashback offer July 2026](https://help.nala.money/en/articles/15887896-gh-cashback-offer-july-2026.md) ## Français ### About NALA 🖐️ - [Vers quels pays puis-je envoyer et recevoir de l'argent en utilisant NALA ?](https://help.nala.money/fr/articles/8095590-vers-quels-pays-puis-je-envoyer-et-recevoir-de-l-argent-en-utilisant-nala.md) - [Comment contacter le service clientèle ?](https://help.nala.money/fr/articles/8095622-comment-contacter-le-service-clientele.md) - [Comment fonctionne l'invitation pour un ami?](https://help.nala.money/fr/articles/8095599-comment-fonctionne-l-invitation-pour-un-ami.md) - [NALA n'a pas détecté de fonctionnalités de sécurité matérielle sur votre appareil ?](https://help.nala.money/fr/articles/8095592-nala-n-a-pas-detecte-de-fonctionnalites-de-securite-materielle-sur-votre-appareil.md) ### Managing my NALA Account ⚙️ - [Comment vérifier mon compte NALA ?](https://help.nala.money/fr/articles/8095366-comment-verifier-mon-compte-nala.md) - [Combien de temps faut-il pour vérifier mon compte NALA ?](https://help.nala.money/fr/articles/8095588-combien-de-temps-faut-il-pour-verifier-mon-compte-nala.md) - [Pourquoi ai-je besoin de vérifier mon identité?](https://help.nala.money/fr/articles/8095533-pourquoi-ai-je-besoin-de-verifier-mon-identite.md) - [Pourquoi dois-je prendre un selfie pour vérifier mon compte NALA ?](https://help.nala.money/fr/articles/8095585-pourquoi-dois-je-prendre-un-selfie-pour-verifier-mon-compte-nala.md) - [Quel type de documents sont-ils acceptés par NALA pour vérifier le compte ?](https://help.nala.money/fr/articles/8095523-quel-type-de-documents-sont-ils-acceptes-par-nala-pour-verifier-le-compte.md) - [Dois-je utiliser mon numéro spécifique au pays de l'UE lorsque je m'inscris ?](https://help.nala.money/fr/articles/8095609-dois-je-utiliser-mon-numero-specifique-au-pays-de-l-ue-lorsque-je-m-inscris.md) - [Pourquoi dois-je entrer les 4 derniers chiffres de mon numéro de sécurité sociale \(SSN\) ou numéro d'identification individuel des contribuables \(ITIN\) pour vérifier mon identité ?](https://help.nala.money/fr/articles/8095580-pourquoi-dois-je-entrer-les-4-derniers-chiffres-de-mon-numero-de-securite-sociale-ssn-ou-numero-d-identification-individuel-des-contribuables-itin-pour-verifier-mon-identite.md) - [Comment réinitialiser mon mot de passe?](https://help.nala.money/fr/articles/8095594-comment-reinitialiser-mon-mot-de-passe.md) - [Comment activer les contacts.](https://help.nala.money/fr/articles/8095678-comment-activer-les-contacts.md) ### Sending Money 💸 - [Quelles sont les limites de transaction pour les comptes NALA?](https://help.nala.money/fr/articles/8095680-quelles-sont-les-limites-de-transaction-pour-les-comptes-nala.md) - [Comment les limites de transaction NALA sont-elles réinitialisées?](https://help.nala.money/fr/articles/8095686-comment-les-limites-de-transaction-nala-sont-elles-reinitialisees.md) - [Comment puis-je augmenter mes limites de transaction NALA?](https://help.nala.money/fr/articles/8095683-comment-puis-je-augmenter-mes-limites-de-transaction-nala.md) - [Comment envoyer de l'argent à un compte d'argent mobile ?](https://help.nala.money/fr/articles/8095672-comment-envoyer-de-l-argent-a-un-compte-d-argent-mobile.md) - [Comment envoyer de l'argent aux comptes bancaires?](https://help.nala.money/fr/articles/8095670-comment-envoyer-de-l-argent-aux-comptes-bancaires.md) - [Comment envoyer de l'argent en utilisant Apple Pay?](https://help.nala.money/fr/articles/8095675-comment-envoyer-de-l-argent-en-utilisant-apple-pay.md) ### NALA Wallet 🪪 - [Qu'est-ce que le portefeuille NALA?](https://help.nala.money/fr/articles/8095692-qu-est-ce-que-le-portefeuille-nala.md) - [Comment voir le solde de votre portefeuille.](https://help.nala.money/fr/articles/8095708-comment-voir-le-solde-de-votre-portefeuille.md) ### Campaigns and Promotions - [🇨🇲 Campagne de parrainage Cameroun - UE](https://help.nala.money/fr/articles/11642913-campagne-de-parrainage-cameroun-ue.md): Pour les clients de l'Union européenne - [🇨🇲 Campagne de parrainage Cameroun - GB](https://help.nala.money/fr/articles/11642432-campagne-de-parrainage-cameroun-gb.md): Pour les clients en Grande-Bretagne - [🇨🇲 Campagne de parrainage Cameroun – États-Unis](https://help.nala.money/fr/articles/11754481-campagne-de-parrainage-cameroun-etats-unis.md): Pour les clients aux États-Unis - [🇸🇳 Le Grand Magal de Touba 2025](https://help.nala.money/fr/articles/11871949-le-grand-magal-de-touba-2025.md)