General

Which 🇬🇭 Ghanaian banks can I send to?

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Updated over a week ago

Which 🇺🇬 Ugandan banks can I send to?

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Which 🇹🇿 Tanzanian banks can I send to?

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How long does it take to send my money?

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Updated over a week ago

Why is my transfer taking so long?

Written by Rose 🌹
Updated over a week ago

Why do I need to enter the full recipient details?

Written by Rose 🌹
Updated over a week ago

Which 🇰🇪 Kenyan banks can I send to?

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Updated over a week ago

NALA Transfer Limits

Written by Rose 🌹
Updated over a week ago

NALA has not detected hardware security features on your device

We know being trusted with your money is a big responsibility, and it’s one we take seriously.

Written by Rose 🌹
Updated over a week ago

How long does my refund take?

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Updated over a week ago

What are NALA Golden Tickets?

Golden Tickets are the perfect way to invite your friends to NALA - it lets them instantly skip the waiting list and create a NALA account.

Written by Rose 🌹
Updated over a week ago

How much does it cost to send money?

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How do I cancel a transaction?

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How does NALA work?

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Updated over a week ago

Can I have more than one account with NALA? like Personal and Business?

Written by Rose 🌹
Updated over a week ago

Why should I use NALA?

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How does NALA make money?

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What cards can I use to pay?

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Updated over a week ago

What exchange rate does NALA use?

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Updated over a week ago

What is the maximum amount I can send?

Written by Rose 🌹
Updated over a week ago

How will the person I'm sending money to know when it arrives?

Written by Rose 🌹
Updated over a week ago

I accidentally sent money to the wrong recipient account, can I get a refund for my payment?

Written by Rose 🌹
Updated over a week ago

How long does it take for my payment to arrive?

Written by Rose 🌹
Updated over a week ago

How does the person I'm sending to receive their money?

Written by Rose 🌹
Updated over a week ago

What if the country I want to send to isn’t covered?

Written by Rose 🌹
Updated over a week ago

Where can I send money from/to?

Written by Rose 🌹
Updated over a week ago