NALA's commitment is to empower our customers with affordable and transparent cross-border money transfer services.
Mobile wallets transfers:
We are delighted to share that NALA does not charge mobile wallet transfer fees.
Bank account transfers:
We want to be upfront about the costs associated with transfers to local banks in the countries we serve. Banks impose significant charges on us for these transactions. However, even with these fees, NALA remains a cost-effective choice compared to many alternatives, and we are actively working to reduce these charges.
For your reference, here's a breakdown of the updated bank transfer costs to our destination countries in Africa:
Pay bill and buy goods and services:
We revised our pay bill charges in response to recent changes in M-Pesa fees.
For your reference, here's a breakdown of the Pay Bill and Buy Goods and Services charges;