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Account Verification for US 🇺🇸 Customers
What types of documents does NALA accept for US 🇺🇸 account verification?
What types of documents does NALA accept for US 🇺🇸 account verification?

Verification documents for NALA US

Updated over a week ago

The required documents may vary depending on the verification check. Here's a list of accepted documents for each type of verification:

General Identity Verification;

  • State-issued driver's license

  • Driver's Permit

  • State ID card

  • Military ID

  • Military dependent's ID

  • Passport (both pages)

  • Passport Card (front and back of card)

  • Social Security Number (Only the last four digits)

To ensure a smooth verification process, kindly ensure that your documents meet the following requirements.

  • Only clear photos or PDFs are accepted, not screenshots or scans.

  • All four corners of the document must be visible and the required information must be clearly displayed.

  • All documents must be current. Expired IDs cannot be accepted and bills or statements must have been issued within the past 60 days.

  • For photo IDs, please send images of the front and back.

  • If the document has a signature requirement, it must be hand-signed. We cannot accept electronic signatures (with the exception of leases, where electronic signatures are acceptable).

  • Temporary IDs and P.O. Box addresses are not accepted.

NOTE: While the documents listed here are the standard requirements for account verification, we may in some cases require additional information to complete your verification.

Our Customer Support team will be in touch with you to ensure that the account verification process runs smoothly.

Please note that protecting your information is very important to us. All data, financial details, or documents you give us are stored securely, encrypted, and kept private as per our privacy policy.

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